Welcome to a culture that values insight, energy and entrepreneurial spirit. Working at the Atria Support Center means being part of a smart, successful, international company – one that’s growing, leading and raising society’s expectations of the aging experience. Atria Senior Living manages nearly 200 residential communities from coast to coast, where older people realize healthier, happier, more meaningful lives.
Atria is an equal opportunity employer. Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law. Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications. We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.
The Call Center Manager is primarily responsible for overseeing the development of a telemarketing call center from the ground up. This individual is responsible for directing agents’ workflow and workload, as well as handling complaints, concerns and questions from customers. He/she ensures the most efficient operations of our call center by thinking on his/her feet, solving problems in the moment, conveying a sense of empathy with our prospective customers, and leading others to do the same.